In October, I started working 1:1 with an amazing designer named Xander Pollock. Xander is a badass. He worked on Inbox by Gmail and before that, he co-founded a company (Punchd) and sold it to Google. Xander and I met through 500 Startups (he was in batch 1) and he's been teaching me about Google Venture's process of UX design.
GV has written about this process here, but it's a whole different story to learn it directly from someone who has done this process with the GV team, who can customize the process just for you & can give you an accountability structure (which I need. Xander and I video chat once a week and I have homework).
So there are 5 steps in the process:
- Unpack
- Sketch
- Decide
- Prototype
- Test
I've been applying these steps to the way I built Art Collecting School, which launches as part of the test phase tomorrow. The unpacking process was really fun.
- I got on the phone with a bunch of Kollecto users. We talked about art & what they wish they knew about art, but mainly we talked about non-art stuff: their favorite books, things they're proud of, guilty pleasures, etc.
- I wrote personas for the 5 different types of users we have at Kollecto. (I later built this into an art collecting lesson. See lesson #2 of Art Collecting School)
- I wrote a bunch of user stories for each of the personas.
- I did a competitive analysis, mainly focusing on the cool things that MoMA, Sotheby's, Christie's & Museum Hack are doing in the art education space.
- And I developed some clear KPIs I would use to measure success for Art Collecting School.
And then I jumped into Part 2, Sketching, which was my favorite part!
